Privacy Policy

Who We Are

Novlixe d.o.o., headquartered at Ulica grada Vukovara 271, 10000 Zagreb, Croatia (OIB: 45892317604), is the data controller of your personal data. As a real estate crowdfunding platform, we take the protection of your data seriously.

This privacy policy explains what data we collect, why we collect it, and how we use it. It applies to all users of our website novlixe.com and related services.

Data We Collect

We collect data you provide directly: your name, email address, and message content when you use our contact form. We do not require additional personal data to browse our website.

We automatically collect technical data about your visit: IP address, browser type, operating system, date and time of visit, and pages viewed. This data helps us improve website functionality.

Purpose of Data Processing

We process your data to: respond to your inquiries submitted through the contact form, improve user experience on the website, conduct statistical analysis of platform usage, and fulfill legal obligations.

We do not use your data for automated decision-making or marketing profiling without your explicit consent.

Legal Basis for Processing

Processing of your data is based on: your consent (Art. 6(1)(a) GDPR) for cookies and marketing communication, performance of a contract or pre-contractual steps (Art. 6(1)(b)), compliance with legal obligations (Art. 6(1)(c)), and legitimate interest (Art. 6(1)(f)) for improving our services.

Data Sharing

We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in business operations (hosting, analytics), but only to the extent necessary for service provision and with appropriate contractual safeguards.

We may disclose data when required by law or competent authority, particularly in the context of regulatory oversight by HANFA or other competent institutions.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to: access your personal data, rectify inaccurate data, erasure of data ('right to be forgotten'), restrict processing, data portability, and object to processing.

To exercise any of these rights, contact us at: info@novlixe.com. We will respond to your request within 30 days. You also have the right to file a complaint with the Croatian Personal Data Protection Agency (AZOP).

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. This includes data encryption, regular security audits, and restricted data access.

Data Retention

We retain your data only for as long as necessary to fulfill the purpose for which it was collected or as required by legal regulations. Contact form data is retained for a maximum of 2 years from the last contact.

Policy Changes

We may periodically update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website. The date of the last update is listed at the top of this document.

Contact

For all questions related to personal data protection, you can contact us at: Novlixe d.o.o., Ulica grada Vukovara 271, 10000 Zagreb, Croatia. Email: info@novlixe.com. Phone: +385 1 234 5678.